FAQ

WHAT CURRENCY DO YOU TRADE IN?
The US Dollar
 
HOW LONG DOES DELIVERY TAKE?
All items ship Worldwide on an average of 7-18 business days after processing (varies depending on your location).
Processing time is 1-3 business days.
 
DO YOU SHIP WORLDWIDE?
We proudly offer FREE worldwide shipping.
 
WHERE ARE YOU BASED?
We are a multinational team with offices in Canada, Australia and Hong Kong.
 
DOES THE KNEELEPAD FIT A PLUS-SIZED PERSON?
The KneelePad is 23 inches / 59cm long as it wraps around your knee and is more than enough to fit any knee size, including the plus-sized.
 
IS THE KNEELEPAD SAFE FOR EVERYONE?
As a general rule of thumb, if you are not allergic to sunlight, the KneelePad will work well on you. This is because Far Infrared is a naturally occurring energy found in sunlight.